Altnagelvin Hospital Visiting Times | Updated 2025

Altnagelvin Hospital visiting times are essential for anyone planning to see a loved one receiving care, but knowing the right schedule and visitor guidelines can prevent unnecessary delays.

Have you ever arrived at a hospital only to find that visiting hours have changed or restrictions are in place?

Understanding the latest hospital policies ensures a smooth visit while respecting patient recovery and staff protocols.

Whether you’re checking on a relative, supporting a friend, or navigating special visiting arrangements, staying informed about Altnagelvin Hospital visiting times helps you plan effectively and avoid disappointment.

Altnagelvin Hospital Visiting Times

Altnagelvin Hospital Visiting Times

Altnagelvin Hospital visiting times are structured to ensure patients receive the necessary rest while allowing loved ones to offer support. Visiting hours may vary depending on the ward, patient condition, and hospital regulations. Below is a detailed guide to visiting times across different wards.

General Visiting Times and Restrictions

Altnagelvin Hospital visiting times for general wards are set to maintain a balanced environment where patients can recover while staying connected with their loved ones.

Following are the Altnagelvin Hospital Visiting Times:

  • Afternoon Visit: 3:00 PM – 4:00 PM
  • Evening Visit: 7:00 PM – 8:30 PM

These visiting hours apply throughout the week. However, certain restrictions must be followed:

  • Maximum of two visitors per patient at any given time.
  • Children under 12 years old are generally not permitted unless under special circumstances.
  • Visitors must follow infection control measures, such as using hand sanitisers before and after visits.
  • Patients undergoing medical procedures may have restricted visiting times.

In exceptional cases, such as critically ill patients, visiting arrangements can be adjusted upon request. Checking with the ward before visiting ensures compliance with current regulations.

Special Visiting Times for Specific Wards

Some hospital departments have different visiting policies due to the nature of care provided. The following guidelines apply to specific wards at Altnagelvin Hospital.

Maternity Ward:

  • Partner visits: 1:00 PM – 9:00 PM.
  • General visits: Twice per day (3:00 PM – 4:00 PM & 7:00 PM – 8:30 PM).
  • Children visitors: Limited to siblings only, with prior approval.

Children’s Ward:

  • Parents or guardians can visit at any time.
  • Two nominated caregivers can rotate visits to maintain safe distancing.
  • Siblings are not permitted unless previously arranged with the ward.

ICU Visiting Hours:

  • Restricted to close family members only.
  • Visits must be pre-arranged with the ward staff.
  • Protective equipment may be required when entering the unit.

For any ward-specific queries, contacting the hospital directly is advised to confirm current regulations.

Evening and Emergency Visits

For those who require visits outside regular hours, special arrangements can be made in certain situations.

  • Emergency visits may be permitted for critically ill patients with approval from hospital staff.
  • Late evening visits must be discussed in advance, especially for intensive care or high-dependency units.
  • Visitors arriving outside standard hours must check in at the reception and provide details for security purposes.

These regulations ensure a safe, comfortable, and well-managed environment for both patients and visitors.

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Hospital Visitor Policies at Altnagelvin

To ensure a safe and comfortable environment for patients, visitors, and staff, Altnagelvin Hospital follows strict hospital visitor rules in line with NHS hospital policy and patient safety guidelines. These policies are designed to minimise health risks, maintain patient confidentiality, and provide a structured approach to hospital visits.

General Visitor Rules and Code of Conduct

All visitors to Altnagelvin Hospital are required to follow these essential hospital visitor rules:

  • Maximum of two visitors per patient at any time to prevent overcrowding.
  • Hand hygiene protocols must be followed, including sanitising hands before and after visiting a patient.
  • Face coverings may be required in certain areas, especially in high-risk wards.
  • No photography or video recording without prior hospital approval to protect patient privacy.
  • Visitors must remain in designated areas and avoid unnecessary movement around the hospital.

Failure to comply with these rules may result in restricted access or denial of entry.

NHS Hospital Policy on Visiting Hours and Exceptions

Altnagelvin Hospital adheres to NHS hospital policy, which includes the following regulations:

  • Standard visiting times must be followed unless there is a valid reason for an exception.
  • End-of-life care exceptions allow close family members to visit outside normal hours.
  • Patients with additional care needs, such as those with dementia, may have extended visitor allowances.
  • Children visiting policies vary by ward and require prior approval from hospital staff.

Patients or their families should discuss any special requests with hospital management to accommodate specific needs.

Patient Safety Guidelines for Visitors

To protect the health and safety of patients and staff, the following patient safety guidelines apply to all visitors at Altnagelvin Hospital:

  • Do not visit if experiencing symptoms of illness (e.g., fever, cough, cold, vomiting, or diarrhoea).
  • Follow infection control measures, including wearing personal protective equipment (PPE) in designated areas.
  • Refrain from bringing outside food unless approved by hospital staff.
  • Avoid strong perfumes, flowers, or latex balloons, as they may trigger allergies or pose risks to certain patients.

These guidelines ensure that visitors contribute to a safe and positive hospital environment. If there are any uncertainties, visitors should check with the reception desk or the specific ward before arrival.

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Directions and Parking at Altnagelvin Hospital

Finding the best route to Altnagelvin Hospital and securing hospital visitor parking is essential for a stress-free visit. Whether travelling by car, public transport, or hospital transport services, it is important to plan ahead.

Below is a comprehensive guide on how to get to Altnagelvin Hospital, parking options, and available transport services.

How to Get to Altnagelvin Hospital

Altnagelvin Hospital is located in Londonderry, Northern Ireland, and is easily accessible by road and public transport.

  • By Car:
    • Located on Glenshane Road (A6), which connects to major routes from Belfast and surrounding areas.
    • The hospital is well-signposted from main roads, making navigation straightforward.
  • By Public Transport:
    • Bus Services: Regular buses run to the hospital from Derry/Londonderry city centre and nearby towns.
    • Train Services: The nearest railway station is Waterside Railway Station, approximately 3 miles from the hospital. Bus and taxi services are available from the station.
  • By Hospital Transport Services:
    • NHS transport services are available for eligible patients and visitors who need assistance.
    • Pre-booking may be required for hospital shuttle services and community transport options.

For those unfamiliar with the area, using satellite navigation or Google Maps can help with precise directions.

Hospital Visitor Parking at Altnagelvin Hospital

Finding hospital visitor parking can be challenging during peak hours, so it’s advisable to arrive early. Below are key details on parking facilities:

Parking AreaLocationAvailabilityCharges
Main Visitor Car ParkNear Main Hospital EntranceOpen 24/7Paid
Disabled ParkingClose to main entrancesPriority accessFree for Blue Badge holders
Short-Stay ParkingNear Outpatient DepartmentLimited spacesPaid
Staff ParkingRestricted areaNot for public useN/A
  • Parking Charges: Paid parking applies to most areas; payment can be made via machines or mobile apps.
  • Drop-Off Zones: Available near the main entrance for patient drop-offs.
  • Blue Badge Parking: Free designated spaces for disabled visitors, located close to key hospital entrances.

Alternative Transport Services and Accessibility

For visitors who do not drive, several transport services can assist with hospital access:

  • Taxi Services: Local taxis frequently operate to and from Altnagelvin Hospital.
  • Community Transport Schemes: Available for elderly or disabled visitors requiring assistance.
  • Cycling and Walking Routes: Bike racks are provided near entrances for those cycling to the hospital.

For real-time parking availability or transport assistance, checking with hospital reception or using official NHS travel guidance is recommended.

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Contact Information for Altnagelvin Hospital

For any visitor enquiries, assistance, or specific information about hospital services, it is important to have the correct hospital contact details. Whether you need to check Altnagelvin Hospital visiting times, confirm a patient’s status, or request special assistance, the following contact information will help you connect with the right department.

Main Hospital Contact Details

Altnagelvin Hospital provides various contact options for general and visitor-related queries.

DepartmentContact NumberAvailability
Main Switchboard028 7134 517124/7
Patient Enquiries028 7134 51718 AM – 8 PM
Outpatient Appointments028 7161 1113Office hours
Emergency Department028 7134 5171 (ask for A&E)24/7
Visitor Assistance028 7134 5171 (ask for relevant ward)9 AM – 6 PM

For non-urgent queries, emailing the hospital or checking their official website may provide quicker access to information.

How to Make Visitor Enquiries

To ensure a smooth visit, visitors can use the following methods to check patient status or confirm Altnagelvin Hospital visiting times:

  • By Phone: Call the Main Switchboard and request to be transferred to the relevant ward.
  • By Email: Some wards accept email queries for non-urgent updates.
  • At Reception: The hospital front desk provides visitor information and directions.

It is recommended to have the patient’s full name and ward details when making an enquiry to receive accurate information.

Visitor Assistance and Special Support

Altnagelvin Hospital offers various support services to ensure all visitors have access to the care they need.

  • Accessibility Services:
    • Wheelchairs and mobility support available at reception.
    • Sign language interpreters can be arranged for visitors with hearing impairments.
  • Pastoral and Spiritual Care:
    • Chaplaincy services available for patients and visitors upon request.
    • A multi-faith prayer room is accessible within the hospital.
  • Complaints and Feedback:
    • Visitors who experience issues can contact Patient Experience Services to provide feedback.
    • Forms are available at the reception or on the hospital’s website.

For urgent matters, contacting the Main Switchboard directly ensures prompt assistance.

Frequently Asked Questions About Visiting Altnagelvin Hospital

Understanding the hospital visitor rules and policies at Altnagelvin Hospital is essential for a smooth and stress-free visit. Below are some common visitor enquiries to help address key concerns.

1. Can I visit a patient outside standard visiting hours?

Standard Altnagelvin Hospital visiting times must be followed, but exceptions can be made for critical care patients, end-of-life situations, and other special circumstances. It is best to contact the relevant ward in advance to arrange extended visiting.

2. Are children allowed to visit patients at Altnagelvin Hospital?

Children under 12 years old are generally not permitted unless special approval is granted by hospital staff. In certain wards, such as the Children’s Ward and Maternity Unit, siblings may be allowed under specific conditions.

3. Do I need to wear a face mask while visiting?

Face coverings may be required in certain high-risk areas, such as the Intensive Care Unit (ICU) and Cancer Centre. Visitors should check the hospital’s latest infection control policies before arriving.

4. How can I find out which ward a patient is in?

To locate a patient, contact the Main Switchboard (028 7134 5171) and provide the patient’s full name. For privacy reasons, certain details may only be disclosed to immediate family members.

For additional queries or further assistance, reaching out to hospital reception or the specific ward is recommended.

Staying informed about Altnagelvin Hospital visiting times ensures a smooth and hassle-free experience when visiting loved ones. Following the hospital’s guidelines helps maintain patient safety while allowing visitors to provide essential support.

If you found this information useful, share it with others who may need it and leave a comment with any questions. For more updates on hospital visitation policies, explore other guides on www.hospitalvisittimes.com.

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