At Hospital Visit Times, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, process, store, and protect your personal data while ensuring transparency and accountability.
Data We Collect
We may collect the following types of personal data:
- Personal Information – Name, email address, and contact details (only when voluntarily provided by you, e.g., via contact forms or newsletter sign-ups).
- Technical Data – IP address, browser type, and device information for security and analytics purposes.
- Usage Data – Information on how you interact with our website, including pages visited and time spent on the site.
- Cookies & Tracking Technologies – To enhance user experience and improve our services (see our Cookie Policy for more details).
How We Use Your Data
We process personal data for the following purposes:
- To provide and improve our website services.
- To respond to inquiries and communicate with users.
- To ensure website security and prevent fraudulent activity.
- To comply with legal obligations.
- To analyse website traffic and enhance user experience.
Lawful Basis for Processing
We process personal data based on:
- Consent – When you voluntarily provide information (e.g., subscribing to our newsletter).
- Legitimate Interest – When data processing is necessary for website functionality and service improvements.
- Legal Obligation – To comply with applicable laws and regulations.
Data Security & Retention
We implement strict security measures to protect your personal data against unauthorised access, disclosure, or misuse. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Your Rights Under GDPR
Under GDPR, you have the following rights:
- Right to Access – Request a copy of your personal data.
- Right to Rectification – Request corrections to inaccurate or incomplete data.
- Right to Erasure – Request deletion of your personal data (subject to legal limitations).
- Right to Restriction – Request limitations on how we process your data.
- Right to Data Portability – Request transfer of your data to another service provider.
- Right to Object – Object to data processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent – Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us at [email protected].
Third-Party Data Sharing
We do not sell or share personal data with third parties, except when necessary for:
- Compliance with legal requirements.
- Service providers assisting with website functionality (under strict confidentiality agreements).
- Analytics and security monitoring (in anonymised form).
Changes to This Policy
We may update this GDPR Compliance Policy to reflect regulatory changes or improvements in our data protection practices. We encourage users to review this page periodically.
Contact Us
If you have any questions about how we handle your data or wish to exercise your GDPR rights, please contact us at:
Email: [email protected]
Last Updated: 3/03/2025