At Hospital Visit Times, we prioritise your privacy and are committed to safeguarding your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Information We Collect
We may collect and process the following types of personal data:
- Personal Information – Name, email address, and other contact details (only when voluntarily provided by you, such as through contact forms or newsletter sign-ups).
- Technical Data – IP address, browser type, operating system, and device information.
- Usage Data – Information about how you interact with our website, including pages visited and browsing behaviour.
- Cookies & Tracking Technologies – To enhance website functionality and improve user experience (refer to our Cookie Policy for more details).
How We Use Your Data
We process personal data for the following legitimate purposes:
- To provide and improve our website services.
- To respond to inquiries and communicate with users.
- To enhance website security and prevent fraud.
- To analyse visitor engagement and optimise content.
- To comply with legal and regulatory requirements.
Lawful Basis for Processing
We process your data based on the following lawful grounds:
- Consent – When you voluntarily provide your data (e.g., subscribing to a newsletter).
- Legitimate Interests – When processing is necessary for service improvements and website security.
- Legal Obligation – When required by law or regulatory authorities.
Data Security & Retention
We implement strict security measures to prevent unauthorised access, alteration, or disclosure of your personal data. We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Your Rights Under GDPR
As a user, you have the following data protection rights:
- Right to Access – Request access to your personal data.
- Right to Rectification – Request correction of inaccurate or incomplete data.
- Right to Erasure – Request deletion of your personal data (subject to legal limitations).
- Right to Restrict Processing – Request a limitation on how we process your data.
- Right to Data Portability – Request transfer of your data to another provider.
- Right to Object – Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent – Withdraw consent at any time for data processing that requires consent.
To exercise any of these rights, please contact us at [email protected].
Data Sharing & Third Parties
We do not sell or share personal data with third parties, except when necessary for:
- Compliance with legal requirements.
- Service providers assisting with website operations (under strict confidentiality agreements).
- Analytics and security monitoring (in anonymised form).
Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy policies and encourage users to review third-party privacy practices before engaging with external services.
Changes to This Policy
We may update this Privacy Policy to reflect changes in regulations or our data protection practices. Any updates will be posted on this page, and we encourage users to review this policy periodically.
Contact Us
If you have any questions regarding our Privacy Policy or your personal data rights, please contact us at:
Email: [email protected]
Last Updated: 3/03/2025